NH Collection Palacio de Burgos | Hotel in Burgos, Spain

| 8.9 (4941 Reviews) |   Pet Friendly  3 Bathrooms  6 Guests
Burgos Hotel | NH Collection Palacio de Burgos

Hotel with Fireplace, Guest Services and Parking

This beautiful palace building is in the heart of Burgos, by the River Arlanzón and opposite the Cathedral. It has free Wi-Fi, a sauna and fitness center. Stylish rooms at the NH Collection Palacio de Burgos include a 48-inch TV, coffee and tea making facilities, a mini-bar, safe and air conditioning. The private bathroom comes with a professional hairdryer. The hotel occupies a 16th-Century building with a cloister. It combines natural materials with modern design. Modern art is on display in rooms and public lounges. The elegant restaurant offers international and regional cuisine, along with a wide variety of wine and champagne. The NH Collection Palacio de Burgos is a short walk from the Plaza Mayor. There are 2 large parks nearby. Las Huelgas Monastery, the Bullring and the Burgos Museum are all within minutes.

NH Collection Palacio de Burgos is located in Burgos.

This 107 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Fireplace/Heating, Guest Services, Child Friendly, and several others. This is a 4 star rated property and has over 4941 reviews with the average score of 8.9 . Coming to Burgos and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 107 Bedrooms Hotel if you want to learn more about this Casai place in Burgos. These details are authentic, as they are provided by our partner, booking.com.

This NH Collection Palacio de Burgos in Burgos is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “NH Collection Palacio de Burgos”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Calle de la Merced, 13, Burgos, 09002, Spain

Amenities

Air Conditioner
Parking
Pet Friendly
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Restaurant
  • Breakfast in the room
Parking
  • Parking garage
  • Private Parking
  • Parking on site
  • Parking
Accessibility
  • Wheelchair accessible
Activities
  • Fitness
  • Sauna
  • Solarium
  • Fitness center
General
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Smoke-free property
  • Non-smoking rooms
  • Air conditioning
  • Safe
  • Heating
  • Pet friendly
Guest Services
  • Ironing service
  • Fax/Photocopying
  • Babysitting/Child services
  • Laundry
  • 24-hour front desk
  • Baggage storage
  • Meeting/Banquet facilities
  • Packed lunches
  • Room service
  • Dry cleaning
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Security/Safety
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.
- the name on the credit card used for the booking should correspond to the guest staying at the property, pets should not be left alone in the room, pets are not allowed in the common food and beverage areas of the hotel, the use of a dog leash is mandatory in the common areas of the hotel, any damage caused by the animal will be the responsibility of the owner and a charge will be made to the credit card for the replacement of the damaged object, in case of noise or inconvenience caused by the pet, the hotel reserves the right to cancel the stay of the client and the pet, the pet should not use the bathroom or the showers in the rooms, it is not allowed to use towels or sheets to clean the animal, the rules referring to the spaces in which the access of pets is not allowed, do not apply to the case of guide dogs, please note that pets are allowed upon request and subject to approval. dogs and cats are allowed, max. weight 25kg. a charge of 35 € per pet, per night will be applied (max. 2 pets per room). guide dogs free of charge.

Reviews

Value for money:
8.37
Location:
9.66
Staff:
8.97
Facilities:
8.85
Comfort:
9.17
Cleanliness:
9.14
Nohad
Aug 30, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Excellent location a few steps away from the cathedral
Negative: The parking
Summary: Excellent stay high
See All Reviews

Room Arrangement

Room Info Facilities
Superior Double or Twin Room
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed
Superior Double or Twin Room

Bathroom

Bathtub, Private bathroom

General

Air conditioning, Trash cans, Heating, Safe

Media & Technology

Flat-screen TV

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

View

Quiet street view

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Room with River View
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed

Bathroom

Bathtub, Private bathroom

General

Air conditioning, Trash cans, Heating, Safe

Media & Technology

Flat-screen TV

View

Landmark view, River view, View, City view

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

Room Amenities

Clothes rack

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Premium Double or Twin Room
Room Type: Double
Room Size: 35 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed

Bathroom

Bathtub, Private bathroom

General

Air conditioning, Trash cans, Heating, Safe

Media & Technology

Flat-screen TV

View

City view, River view, Landmark view, Quiet street view, View

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

Room Amenities

Clothes rack

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Burgos hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Burgos hotel?

Check-in time for Burgos hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Burgos hotel have a swimming pool?

No, this Burgos hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Burgos hotel?

Best-rates for the Burgos hotel starts from $134 per night with includes Laundry, Pet Friendly, Accessibility, Restaurant, Breakfast, Air Conditioner, Bar, Fireplace/Heating, Guest Services, Child Friendly, Parking, Wheelchair Accessible, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Internet with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Burgos hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Burgos hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Burgos hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Burgos hotel?

Based on the information reported by the owner or manager, the Burgos hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Burgos hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Burgos hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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